Maroondah Addictions Recovery Project

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Program Evaluation Supported Accommodation Program

Honest feedback is extremely valuable in planning and updating programs and services

	Not Applicable	Strongly Agree	Agree	Disagree	Strongly Disagree
Engagement
The online application was user-friendly and promptly responded to by MARP
My first contact with MARP Supported Accommodation was a positive one
I was given clear comprehensive information about the program and process of entry
I was offered some support whilst on the wait list
MARP were realistic with eligibility criteria
Facilities
The properties provided were welcoming, functional and comfortable
There was adequate privacy
Homes were suitable for visitors
Being located in a community setting was an advantage
I felt safe whilst in MARP Supported Accommodation
Services / Program
MARP provided a safe, caring environment
Strong educational groups which address living issues and relapse prevention were presented
Individual counselling was provided regularly and was an important part of program
Each person was treated as an individual as well as a group member
Gender Specific Groups were helpful
Conflicts were addressed in a timely manner
MARP provided access to other support Groups
There was a balance between education and leisure activities
MARP helped access the other essential medical/psychological services I need
An Aftercare Plan was established and follow up support planned
Staff
MARP was well managed
MARP Staff communicated well with clients
A staff member was always accessible
MARP Staff worked in a Professional Manner